Frequently Asked Questions
Your guide to shopping with GrandPitstop
What is the standard delivery timeline for my order?
Most orders are processed within 24 hours and typically arrive within 3-5 business days depending on your location.
What is your return and exchange policy?
We offer a 15-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets for a secure checkout experience.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an email and SMS with a tracking link to monitor your shipment in real-time.
Do you offer international shipping?
Currently, we ship across the country. We are working on expanding our logistics to support international orders in the near future.